Return and Refund Policy

Thank you for shopping at Rochelle Design Loft. If for any reason You are not satisfied with a purchase, We invite You to review Our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", ”RDL”, "We", "Us" or "Our" in this Agreement) refers to Rochelle Design Loft LLC.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to Rochelle Design Loft, accessible from (www.rochelledesignloft.com)

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Digital files product delivered to you via any device (computer, cellphone) (such as PDF for sewing patterns, files for surface designs etc.)

Sewing Pattern PDF A sewing pattern PDF is a digital pattern that you download and print yourself. It is saved in the PDF format (a file format that provides an electronic image of text or text and graphics that looks like a printed document and can be viewed, printed, and electronically transmitted.)

Surface Pattern Design Any artwork, photo, graphics, Hand lettering, etc. that is used to be printed on or to applied to the surface of products.

Return and Refund policy

PDF Sewing Pattern

All Sewing Pattern PDFs are NON-Refundable. If there is any defect in the file and or the PDF, please contact RDL, and we will make the corrections necessary and resend the revised file or PDF. If you have any questions or concerns about items you received, or about this return policy contact RDL at Our website contact page.

Surface Pattern Designs

Rochelle Design Loft LLC. contain links to affiliate and other third-party websites. Please be aware that we are not provided or maintained by or in any way affiliated with any third-party entities/companies. Rochelle Design Loft LLC, does not guarantee the accuracy of fabric, color, relevance, timeliness, completeness, or shipping and delivery of any products provided by any third-party company. By selecting to shop Spoonflower you agree the terms and condition of that entity; see Spoonflower’s terms and condition at https://www.spoonflower.com/terms. In addition Rochelle Design Loft LLC is not responsible for privacy practices of Spoonflower involving your personal information. We ask that you to read the privacy policy of Spoonflower.com. https://www.spoonflower.com/privacy.

Returns

Rochelle Design Loft LLC, does not guarantee the accuracy of fabric, color, relevance, timeliness, completeness, or shipping and delivery of any products provided by any third-party company. By selecting to shop Spoonflower you agree the terms and condition of that entity; see Spoonflower’s terms and condition at https://www.spoonflower.com/terms. In addition Rochelle Design Loft LLC is not responsible for Return, Refund or Exchange practices of Spoonflower involving your Goods and Services. We ask that you to read the Return policy of Spoonflower. For Returns, Refund or Exchange please see Spoonflower Return policy. https://support.spoonflower.com

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: rochelledesignloft@gmail.com or through our website contact page: